AI Startups
ai startups
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AI Startups |
Fukoku Mutual Life—AI for claims data
Based
on Watson IBM, the programme can automatically retrieve all case-related
medical data, mine them for important information, and auto-calculate correct
pay-outs. An agent authorizes and distributes the payout.
Outcomes?
Post-adoption,
staff productivity and pay-out accuracy increased by 30%. Each year, more
insurance companies investigate using AI for their claims procedures, including
Fukou Mutual Life.
Lemonade
Lemonade,
an InsurTech
business estimated at $3.9 billion in 2020, uses AI in insurance. The business
uses big data analytics and machine intelligence to complete insurance
assignments. They've undercut larger firms in pricing, client acquisition
speed, customer experience, and engagement. Lemonade is a wholly digital and
deadpan easy insurance buying procedure.
Nanotrends.com
Jim,
the AI claims experience bot, can manage the whole procedure. Jim handled
20,000 claims and consumer inquiries in 2019 and paid out $2.5 million without
human intervention.
Why?
AI-enabled
chatbots may enhance customer service, gather and analyses personal data, and
process claims while lowering workflow and expenses.
Tokio Marine—Image recognition to estimate maintenance costs
Tokio
Marine has used an AI-based computer vision system to inspect damaged cars. Japan's
vehicle accident claims average 2-3 weeks. Tokio Marine anticipates
AI-generated estimates for repairs, paint, and mix operations to minimize
processing time. Allstate, MetLife, and Esurance all accept car images with
claims. Not all of them use picture recognition to speed up appraisals and
provide quicker, more accurate settlements.
Deep learning improves data ecology at AXA CZ/SK
AXA
CZ/SK piloted a deep learning-powered tool to extract data from unstructured
scanned documents. The AI programme auto-classified all incoming papers and
retrieved hand-printed field values with 96% accuracy. Scaled effectively, an
OCR system may save agents hundreds of hours and produce operational savings.
Anadolu Sigorta—AI fraud detection in insurance
Anadolu
Sigorta evaluated Friss' predictive fraud detection solution. The business
individually reviewed every claim for fraud for two weeks. With 25,000 to
30,000 per month, processing charges were considerable. The insurance firm
switched to a predictive system to detect fraud in real time. In one year, they
had a 210% ROI and saved $5.7 million in fraud detection and prevention
expenditures.
Automobile Club—AI and SARA Assicurazioni for auto insurance
SARA
Assicurazioni and Automobile Club Italia provide a 20% discount for installing
ADAS equipment. ADAS systems prevent injury-causing crashes and encourage safer
driving. Many insurers use AI
to enhance their bottom line and client experience. AI startups provide
insurers and clients with solutions. I'll discuss some fascinating examples.
Medicare
Accolade
Inc's Maya Intelligence platform employs machine learning to assist patients
and companies pick relevant and cost-effective health insurance. Accolade has
1.1 million customers.
Kirontech's KironMed software
Kirontech's
KironMed software employs machine learning to assess medical claims and
identify fraud or waste (underutilized services). Series A financing totaled
$3.5 million.
SwissRe and Max Bupa Health partnered with GOQii
SwissRe
and Max Bupa Health partnered with GOQii Health in 2018. GOQii employs wearable
gadgets and its proprietary AI-driven 'wellness engine' to measure health
vitals and deliver healthy living recommendations and danger reports. Insurers
hope that working with or purchasing AI and tech-driven firms would lead to
fewer claim payments and more appealing rates.
Insurance
Liberty
Mutual's innovation incubator Solaria Labs launched a developer portal in 2017.
This open API site mixes public and private data to provide better insurance
solutions. A mobile software purportedly lets drivers examine automotive damage
in real-time using their smartphone camera. The app calculates repair costs.
The app's AI will be trained using vehicle accident photographs. Ant Financial,
part of Alibaba Group, published Ding Sun Bao to evaluate automobile accident
damage and handle claims. Ding Sun Bao utilizes machine vision to let drivers
photograph their damaged automobile with a smartphone. The software compares
the snapshot to its image database to assess damage, estimate repair costs, and
predict the driver's future insurance rates. Ant Financial says the programme
analyses losses and resolves claims in six seconds, while human adjusters take
six minutes and 48 seconds.
Effectiveness
Allstate
teamed with EIS to create ABIe (pronounced 'Abbie'). ABIe answered questions
from Allstate insurance brokers who had switched products. ABIe processes
25,000 monthly enquiries using NLP.
Many
sales agents encountered a high learning curve when switching product lines,
and Allstate's contact centers were flooded with queries about new goods. Long
wait times at call centers lead to missed business opportunities. ABIe might be
a game-changer.
Maryam Saeed Dogar
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